The order can be canceled in the following cases: 1. Before the online order is completed and during the online ordering process, you can cancel or convert the quantity you had selected. 2. If the online order has been completed, by emailing us with your full details at [email protected] The customer has the right to withdraw from the purchase contract within a period of 14 calendar days from the date of delivery (in the case of products) and indeed when there are several products in the same order from the delivery of the last one. In addition, the online store is no different from a physical store. Therefore, the customer is given the possibility to return products within 14 working days from the day of receipt, either due to a change in size, color or for any other reason such as for example because you were not satisfied with your products. If the return is not made within 14 working days then the Company may not accept any return for replacement with the same or another product. To check the deadline for the return, the date of dispatch of the returned product is considered to be the one indicated by the courier company on the receipt. In any case, the returned products must be in the condition received by the customer, complete and undamaged and their packaging must be the one that normally accompanies the product and be in perfect condition, together with all the documents that accompanied the product (e.g. packing slip, invoice, retail receipt, bill of lading, etc.). Return costs are borne by the sender. However, in the event that, after receiving the product, the Company establishes its own fault, then it will deposit the corresponding amount of expenses in a bank account that you indicate to us. We would like to point out that in case the product does not meet the aforementioned conditions, it will be returned to the sender at the sender’s expense. After receiving and checking the returned product. Business will credit the amount due, returning it to the card with which the purchase was made or to the corresponding Paypal account from which the payment was made. In general, the return and replacement of a product is possible under the following conditions: 1. Initial communication on the phone +30 216 808 4891 or sending an email to the address [email protected] justifying the reason for the return. 2. The return must be made within 14 working days from the day of receipt. 3. The product must not have been used. 4. The product must be accompanied by all necessary documents proving the transaction (e.g. delivery note, invoice, retail receipt, bill of lading, etc.). If the product does not meet the aforementioned conditions, it will be returned to the sender at the sender’s expense. Otherwise, the cost of reshipment shall be borne entirely by the Company for one time only.